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Phet Louvan
Account Representative
phetl@archival.com
866-658-1083
Bill Paxson
Division Manager
billp@archival.com
866-518-1081

Call or email today to discuss
preservation solutions for
your collection.
How to Order
Archival Products account representatives look forward to responding to your requests and fulfilling your preservation needs in the most expedient manner with quality materials and service. We will help you find archival quality solutions for your projects and collaborate with you to develop enclosures needed for your materials. We hope to hear from you soon to discuss your forthcoming projects.
Telephone
Toll-free (US & Canada): 866-658-1083 or 800-526-5640 ext 1083
Monday - Friday 8:00 am – 4:45 pm CT except on holidays.
International Customers: 515-262-3191
E-mail
Customer service and Orders: custserv@archival.com
Information: info@archival.com
Fax
Toll-free (US & Canada): 888-220-2397
International Customers: 515-263-9795
Mail
P.O. Box 1413
Des Moines, IA 50306-1413
Return Policy
Customer satisfaction is important to Archival Products. If you are not satisfied with the product received, you may return the item to us. First notify your customer service representative so you can be given the proper return shipping information. Then paperwork can be prepared for receipt of the return, the accounting credit information can be prepared, and a replacement order can be put into process.
Standard orders up to 6 months from purchase date will incur a 25% restocking charge. Orders over 6 months need to be discussed and terms accepted prior to return. Custom orders do not qualify for return, unless contains manufacturing defects.
Minimum Order
$50 for merchandise (shipping additional). Call to discuss special terms for organizations.
Custom Sizes
Most preservation enclosures can be custom made to your specified size. Please call for a quotation.
Method of Payment
MasterCard, Visa, American Express, and 30 days net on established accounts.
Shipping Charges
Minimum shipping charge of $12.00
FOB Des Moines, IA
Shipping charges are prepaid and added to your invoice or credit card purchase.

Prices are subject to change without notice.
Archival Products      P.O. Box 1413      Des Moines, Iowa      50316-1413
800-526-5640    515-262-3191      Fax 888-220-2397     custserv@archival.com