Archival Products is devoted to quality service, excellent products and development of solutions for needs in the preservation community.
Archival Products promotes a customer service culture throughout our
organization. Our aim is to provide you with complete solutions, not
just sell products. We value innovation and two-way communication,
and recognize the work it takes to create and sustain a culture that fosters
those values. We appreciate all feedback to be sure that you are pleased
with not only our products and services but also the process of purchasing,
ordering, and working with us.
What our customers have to say...
“Wonderful Company - Your customer service is excellent and stands
behind the quality of all your products. Your packaging solutions are well
considered and constructed.”
– Preservation Librarian
“We recently decided to try Archival Products’ EZ binders, after having
purchased your spine wrap music binders with a pocket for years. In the
past we had used another supplier for glue-in binders and recently tried
an alternative source. We became increasingly unhappy with both their
product and their speed of service. My students found that in order
to get their binding strips to hold, they had to add some glue to the
water they were applying. My students have just tried out the Archival
Products EZ binders this week, and they are so much happier with them!
We are able to use only water to moisten the strips, the overall appearance of the binders is clean and professional, and the speed of service
from Archival Products is excellent. We are very happy and will likely be
using you for all of our binder needs now!”
– University Library Preservation Librarian
“Archival Products was enthusiastic about the collaborative effort to
create a new folder that was perfect for our needs. Our conservation
staff was delighted with the result and we found the entire process of
design and modification to be very gratifying. The conservators here
have used the academy folders for many different collections and we
are always proud to explain their creation to fellow conservators and
other visitors to the lab.”
– Conservator, Book & Paper Conservation Laboratory
“One of the Conservators’ jobs is to choose appropriate, sound materials to protect and house their
libraries’ collection. We have chosen to purchase from Archival Products. I personally would like to
thank Archival Products for maintaining such a consistently high quality, both with their products and
their customer relations.”
– Collections Care Conservation
“Just wanted to tell you that I have finally over the last few weeks gotten up and running with sewing
the music scores in the binders. I absolutely love them! There are now two more donations of
collections waiting to be added to the library that will need more music binders. Thanks again for all
your help; you were a life saver for me in all this.”
– Technical Services, Head of Binding
“One of the outstanding characteristics of your company is the very obvious tendency to listen to
feedback and then apply it. This spiral binder style with the wire is only one of the many times you and
your staff have come up with a really workable solution after having heard out the needs of the
customers. And that is a really wonderful trademark of Archival Products.”
– Conservation Technician
